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pay your rent

There are many easy ways to set up payments or pay your rent using your Rent Payment Card simply choose the method that suits you!

Direct Debit/Standing order

If you have a bank or giro account it is possible for you to pay your rent by Direct Debit or Standing Order. This is the easiest method of payment for the majority of our customers, if you would like to use this method of payment, please contact the Rent Recovery Team on 01270 503651 and we'll send you a form to complete.


Click here to pay your rent on-line using your new rent payment card; you must have a debit or credit card to use this method


You can also use your rent payment swipe card to make payments at many retail outlets. Simply take your card and your payment to the counter where you will be given a printed receipt as proof of payment.

  • Pay at any Post Office with cash, cheque or debit card
  • Pay by cash at any store or petrol station displaying the Pay Point logo
  • Pay by cash or debit card at any store or petrol station displaying the PAYzone logo

Over the telephone

You can pay via the telephone with a credit or debit card, along with your Allpay card, simply dial 0844 557 8321.


You can send a cheque or postal order to Income Management, Wulvern House, Electra Way, Crewe, CW1 6GW. Please make them payable to "Wulvern Housing", and make sure you include your rent account reference details.  Please don’t send cash through the post.

Having difficulties paying?

If you are having trouble paying your rent for whatever reason, please contact your rent recovery officer immediately on 01270 503651. We will happily talk through a range of options available to help you.

For more information about how to pay your rent click here to download our information leaflet. These are also availble to pick up at any of the Wulvern offices or can be sent to you on request by calling 01270 506200.

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